WAVEY - TERMS AND CONDITIONS
1. Introduction
1.1 Welcome to WAVEY! These Terms and Conditions("Terms") govern your use of the WAVEY website at https://www.GetWAVEY.app/("Website") and your participation in the services provided by WAVEYLimited ("WAVEY," "we," "us," or"our"). By accessing the Website or using our services, you agree to comply with these Terms.
2. Use of the Website
2.1 You agree to provide accurate and current information during the registration process. You are responsible for maintaining the confidentiality of your account information.
2.2 WAVEY reserves the right to modify, suspend, or discontinue any aspect of the Website or services at any time without notice.
3. E-Ticketing Services
3.1 WAVEY is an e-ticketing platform that facilitates the purchase of event tickets.
3.2 Shared Payment Functionality: WAVEY utilises shared payment functionality to split the cost of group ticket sales. This feature allows users to share the cost of tickets, including any group discounts, among the members of the group.
3.3 Group Ticket Discounts: WAVEY provides the ability to share group ticket discounts at the point of payment, ensuring that all users in the group benefit from the discounted rate.
4. Tickets
4.1 Possession of a valid ticket confers upon you an individual right of entry to the venue hosting the specified event, allowing attendance and the occupation of a designated space or seat during the event.
4.2 Admission to the event venue and access to your assigned space or seat require the presentation of a valid ticket.
4.3 Throughout the duration of the event, both you and your accompanying guests are obligated to retain your tickets at all times to ensure a seamless and enjoyable experience.
5. User Responsibilities
5.1 You agree to use the WAVEY platform in compliance with applicable laws and these Terms.
5.2 You are responsible for any content you post or share on the platform, and it must not violate the rights of others or be unlawful, offensive, or harmful.
5.3 You agree not to use automated systems or software to extract content or data from the Website for commercial purposes without our written permission.
6. Payments
6.1 By using WAVEY, you agree to the payment terms specified during the checkout process.
6.2 Shared Payments: When participating in group ticket purchases, you acknowledge and agree to the shared payment functionality, and you are responsible for your share of the payment.
7. Refunds
7.1 WAVEY provides refunds in accordance with the terms outlined in this refund policy.
7.2 Refunds are generally applicable under the following circumstances:
- Event Cancellation: If the event is canceled, you may be eligible for a refund.
- Date/Time Change: If the event date or time changes, and you are unable to attend the rescheduled event.
- Other Circumstances: Refunds may be considered under exceptional circumstances, subject to WAVEY's discretion.
- To initiate a refund request, contact WAVEY's customer support at [Team@GetWAVEY.app].
Include the following details in your refund request:
- Order number
- Event details
- Reason for the refund request
7.3 Group Ticket Refunds
For group ticket purchases, the refunded amount will be distributed proportionally among the users who contributed to the original payment.
7.4 Refund Processing Time
WAVEY aims to process refunds promptly. However, the processing time may vary based on the payment method and other factors.
Once processed, refunds will be issued to the original payment method.
7.4 Non-Refundable Items
Certain items, such as deposit tickets or specified add-ons, may be non-refundable. Please check the event details and terms before making a purchase.
7.5 Event Changes
WAVEY is not responsible for any costs incurred due to changes in the event, including but not limited to travel or accommodation expenses.
7.6 Contact Information
For refund-related inquiries, contact WAVEY at [Team@GetWAVEY.app].
Refunds are subject to the terms and conditions set forth in our Purchase Policy, available on the Website.
8. Intellectual Property
8.1 The content on the WAVEY Website, including but not limited to logos, trademarks, and text, is protected by intellectual property laws. Unauthorised use is strictly prohibited.
9. Privacy
9.1 Your privacy is important to us. Information collected by WAVEY is handled in accordance with our Privacy Policy, available on theWebsite.
10. Modifications to Terms
10.1 WAVEY reserves the right to modify these Terms at anytime. Changes will be effective upon posting on the Website.
11. Termination
11.1 WAVEY may terminate or suspend your access to the platform if you violate these Terms or for any other reason without prior notice.
12. Governing Law
12.1 These Terms are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of United Kingdom.
13. Contact Information
13.1 If you have any questions or concerns about theseTerms, please contact us at [Team@GetWAVEY.app].
By using the WAVEY platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions.